Korkiya Privacy Policy – Our Commitment to Protecting Your Information

Millions of people log in to Korkiya every day to place bets and make transactions. All of this activity generates data. Every member has the right to know where that data goes, who can access it, and how long it is kept.

Korkiya believes transparency is the foundation of trust, and this Privacy Policy reflects that commitment. Here we've tried to explain in plain language – what information we collect, how it's used, and how you stay in control.

Korkiya complies with international data protection standards (following GDPR) and operates in accordance with applicable data protection laws in Bangladesh. Our goal is simple – your information stays safe, always.

When you create an account or use Korkiya's services, various types of information may be collected. Below is a breakdown by category:

Korkiya collects information through three primary methods:

• Directly from you: Via registration forms, KYC uploads, live chat, email, or phone support.
• Automatically: Through cookies and tracking technologies while you use the site or app.
• From third parties: Transaction confirmation data from payment gateways (bKash, Nagad, etc.).

Korkiya uses your information only for specific, defined purposes. Nothing is used unnecessarily or beyond what's needed. Key uses include:

• Creating, verifying, and managing your account.
• Processing deposit, withdrawal, and betting transactions.
• Detecting and preventing fraud, money laundering, and other fraudulent activity.
• Providing customer service and support.
• Analysing data to improve your platform experience.
• Complying with legal and regulatory obligations.
• Sending you relevant offers and bonus information with your consent.

Korkiya never uses or sells your data for third-party advertising.

Korkiya never sells your personal data. However, in limited circumstances, information may be shared with specific third parties:

• Payment providers: With bKash, Nagad, Rocket, or your bank to confirm transactions.
• KYC Verification Services: With licensed providers to verify identity.
• Legal authorities: Under a court order or valid request from a government authority.
• Technology Partners: For service operations only — they are not permitted to use the data themselves.

Korkiya uses multiple layers of security technology to protect your data. Each layer is designed to defend against a different type of threat:

Korkiya's website and app use cookies. Cookies are small text files stored in your browser that help the site recognise you. Cookie types and purposes:

To disable optional cookies, you can update your preferences through your browser settings or account preferences.

Korkiya does not retain data longer than necessary. Retention periods by data type:

• Account information: Up to 5 years after account closure (legal obligation).
• Transaction history: 7 years (financial regulatory requirements).
• KYC documents: 5 years after account closure.
• Customer service communications: 3 years.
• Cookie & Session Data: 90 days to 1 year.
• Logs & Security Data: 1 year.

After the designated period, data is automatically deleted or anonymized.

As a Korkiya member, you have important rights over your own information. To exercise any of these rights, contact our support team:

Korkiya's services are strictly for users aged 18 and above. Korkiya does not knowingly collect any data from minors. If it is found that a minor has created an account, that account and all associated data will be deleted immediately.

If parents suspect their child is using Korkiya, please contact support immediately.

Korkiya's primary servers are located in secure data centres outside Bangladesh. Any international transfer of data is handled in accordance with GDPR and international data protection standards. Where the recipient country does not offer equivalent protections to those in Bangladesh, additional safeguards are put in place.

If you have questions about this privacy policy or wish to exercise your data rights, please contact us through the following:

To submit a formal data protection complaint, write "Privacy Request" in the subject line of your email.