All answers in one place

Korkiya FAQ – All Your Questions Answered in One Place, in Bengali

Accounts, betting, payments, bonuses — whatever your question, browse the list below or use the search.

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If you have any questions while using Korkiya, this FAQ page is the best place to start. From opening an account to live betting, payments to redeeming bonuses — we've answered it all in plain, straightforward English. These are the questions our support team hears most often, so we've put them all together in one place.

If you can't find an answer, type a keyword in the search box above, or reach out directly through the support section on the side.

All Questions Live & Scores Betting Account Promotions

After logging in to Korkiya, on the main menu "Match Odds" Go to the section. You'll see a list of ongoing matches — a red "LIVE" tag next to a match means it's currently in play. Click the match name to open the detail page, where you'll find:

  • Real-time score updates (every 30 seconds)
  • Ball-by-ball or over-by-over statistics
  • Live odds – change in real time according to the market during play
  • Live video streaming for selected events (subject to match licensing)

The same features are available on the mobile app as well. App With the app downloaded, you can keep push notifications on — you'll be alerted the moment a match kicks off.

To start betting on cricket, you'll need funds in your account first. After making a deposit, "Betting" Go to the section and select cricket. Here's what to do next, step by step:

  • Choose a match — T20, ODI, or Test, whichever you prefer
  • Choose your market type – Match Winner, Toss Winner, Top Batsman, Total Runs, and more
  • View the odds and click on your preferred team or player
  • Enter the amount on the bet slip – starting from a minimum of ৳50
  • Click the "Confirm Bet" button

To bet on a live match, go to the "In-Play" tab. Keep in mind that pre-match odds differ from in-play odds. For detailed tips and market descriptions, Betting page View.

No, they cannot. To open an account on Korkiya and use any betting or gaming service, Minimum age 18 Mandatory. This isn't just a Korkiya rule — it's an international responsible gaming standard.

Korkiya's system verifies your date of birth at registration. The KYC process requires a national ID or passport to confirm your age. If someone registers with false information and is later found out, the account will be permanently closed and any funds held may be forfeited.

If you know someone underage who is attempting to open an account, Responsible Gaming Page Check or let support know.

There are two ways to change the language on the Korkiya website. Without logging in: At the very bottom or top-right of the page, look for a globe icon or "EN" — click it to bring up the language list and select বাংলা.

After logging in: Go to Profile → Settings → "Display Language" → select Bengali (Bangladesh) → Save. After that, all pages will load in Bengali, and the language preference will remain on the next login as well.

On the mobile app: Hamburger menu → "Settings" or "Preferences" → "Language" → "Bangla". The changes will take effect once the app restarts. If the Bangla font does not display correctly, install the "Hind Siliguri" or "Bangla" font from your phone's settings.

The most common reason for an account lock is entering the wrong password 5 times in a row. This happens automatically for your security. Here's what to do:

  • Temporary lock (15 minutes): It will unlock on its own. Wait a moment, then try again with the correct password.
  • Forgot your password: Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number — use it to set a new password.
  • Locked due to suspicious activity: If your account got locked even though you didn't enter the wrong password, someone may have attempted unauthorized access. Contact support immediately.

Contact support, complete identity verification, and your account will be reactivated within 30 minutes. You can also open Live Chat directly from the login page.

Korkiya's support is available 7 days a week, 24 Hours Available round the clock — even at midnight. Here are the ways to get in touch:

  • Live Chat (fastest): Click the chat button at the bottom right of the site. On average, a Bengali-speaking representative responds within 2 minutes.
  • Email: support@korkiya.com – General queries are answered within 3–6 hours. Complex issues may take up to 24 hours.
  • App inbox: You can send a message directly from the "Help" section in the Korkiya app.

For any payment issues or account locks, live chat is your best option. When emailing, include a description of the issue, screenshots, and your registered mobile number for a faster resolution.

All promotional offers from Korkiya on the bonus page all in one place. Here's what you'll typically find:

  • Welcome Bonus: Up to 150% on your first deposit for new members — available all year round.
  • Weekly cashback: Updated every Monday, based on the previous week's rates.
  • Event Bonus: Special offers are available for major cricket and football tournaments — IPL, BPL, World Cup, and more.
  • Personal Offer: Log in to see personalized offers waiting for you on the dashboard.

The bonus page is generally updated every Monday & Thursday are updated regularly. Enable push notifications in the app to stay on top of new offers. Each offer's expiry date and wagering requirements are listed on the bonus page — make sure you read them carefully before claiming.

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What to Do If You Can't Find Your Answer in the FAQ

This page covers the 7 most frequently asked questions. However, many other situations may arise while using Korkiya. In that case:

Live Chat Fastest option. Click the chat icon in the bottom corner of the site to connect instantly with a Bangla-speaking support agent — available any time, day or night. EmailWhen sending to the above, include a full description of the issue, your registered mobile number, and any screenshots — this helps us resolve your query faster.

Remember, Korkiya support will never ask for your password or OTP by phone or message. If anyone does, treat it as fraud and report it to support immediately.

Why trust Korkiya

The reasons behind the trust of millions of members

Secure platform
TLS 1.3 encryption, two-factor login verification, and a unique security token for every transaction — your account is always protected.
Instant Payment
Deposits via bKash, Nagad, and Rocket are instant. Withdrawals are typically processed within 15 minutes. No hidden charges.
Full service in Bengali
Website, app, and support — all in Bengali. From the FAQ to live chat, Bengali-speaking members come first.
24/7 Bengali Support
Even at 3 AM, you'll reach a real person — not a bot. Korkiya's support team speaks Bengali and resolves issues fast.
Mobile-First App
The Korkiya app installs easily on both Android and iOS. Live scores, betting, deposits — everything runs smoothly on mobile.
Responsible Gaming
Deposit limits, session timers, self-exclusion, and all other responsible gambling tools are available free of charge. Enjoy the fun without the burden.
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